Questions and answers

It finds the apps on a connected iPhone that stopped working after a transfer — the faded icons with a cloud on them — works out what each one was, downloads your copy from Apple's servers and puts it back.

Removal from the store ends the sale to new customers, but it does not cancel purchases already made. Apple keeps the record that the app belongs to your account, and on the owner's request the file is still handed over. iVerni asks for it exactly the way your iPhone does.

If the app is still in the App Store, just tap its icon and the iPhone downloads it again. If it has been pulled from the store, the iPhone says “App no longer available”. Then connect the iPhone to the computer and open iVerni: it finds the cloud icon and installs your copy over it. The documents and data the iPhone kept when offloading usually stay in place, so the app opens as before. To keep it from happening again, turn off Settings → App Store → Offload Unused Apps.

Yes. The app gets files only the ordinary Apple way: with the Apple ID the app was bought with, using the owner's password and code. Downloading someone else's app behind their back is impossible. No protection is circumvented and nothing is obtained without paying.

iMazing is a large toolbox for backups, messages, photos and much more, and its app restore relies on a backup you made in advance. iVerni does one thing and needs no backup at all: everything comes from the iPhone itself and from Apple. The price reflects that.

Such services put someone else’s copy of the app on your iPhone, re-signed with their own developer certificate. That signature expires: a certificate lasts a year at most, and Apple regularly revokes certificates used to hand out apps. When that happens, everything installed through it stops opening until it is reinstalled — which is why those services charge a subscription.

iVerni installs your own copy, signed by Apple itself — the same one the App Store gave you. It keeps working indefinitely and does not depend on anyone’s certificate. A banking app stays exactly as the bank released it: nobody rebuilt it from a file of unknown origin. And the data inside the app is usually kept when it is installed over the faded icon.

Ones bought under a different account — sign in with that account and they will come back. If none of your accounts has the app, it can be moved over from a family member's iPhone. Ones Apple has withdrawn entirely, which is rare but happens. And ones whose latest version needs a newer iOS than the iPhone runs: Apple will simply not release those.

Yes, and it does the same job: get it on the download page. You need Windows 10 (64-bit) or 11 and the free Apple Devices app from the Microsoft Store — without it Windows cannot see an iPhone.

Yes. The “Not on the iPhone” section lists apps that used to be on the phone and are now gone completely: iVerni remembers what it restored itself, sees saved copies and checks with Apple which apps removed from the App Store belong to your Apple ID — those it offers to restore. If the app you need is not listed, add it by name, by its App Store page link or by the number from that link. Only apps still in the store can be found by name; removed ones are added by link or number.

If an app is on the iPhone but already removed from the App Store, iVerni can save its install file (.ipa) to the computer — while Apple still serves it to your Apple ID. The button is in “Removed from the App Store”, next to each such app, plus one for all of them at once. The copy will be useful the next time you change iPhones. Saving does not count as a restore.

Yes, in the “From an .ipa file” section: choose the file or drag it into the window and press “Install”. No Apple ID sign-in is needed for this. The result depends on the file. An App Store file bought with the same Apple ID as on the iPhone installs and works. One bought with a different Apple ID installs, but on first launch the iPhone asks for that Apple ID's password. A developer build installs only if the iPhone is included in the developer's provisioning. An unsigned or “cracked” file is refused by the iPhone — iVerni does not bypass Apple's protection. Each install from a file counts as one restore.

Yes. Connect their iPhone to the computer and sign in to iVerni with their Apple ID — they enter the password and the code themselves. In “Removed from the App Store”, press “Save a copy” next to the app. Then connect your own iPhone, open “From an .ipa file”, choose the saved file and press “Install”. On first launch the iPhone asks for the password of the Apple ID the app was bought with — the owner enters it once. Your iPhone does not switch to their App Store: your Apple ID, purchases, iCloud and data stay as they were. The app's own data is not in the file — on your iPhone it opens clean.

Yes, if you tick “Get free apps that are not yet in your Apple ID purchases” — it is in the “Not on the iPhone” section and in the About window. iVerni then first obtains the app for your Apple ID, like the “Get” button in the App Store, and it appears in your purchase history. The option is off by default. Paid apps cannot be obtained this way, and removed ones only if they already belong to your Apple ID.

The password and the two-factor code go straight to Apple's servers and are stored nowhere — not on your computer, not with us. Our own server only receives the licence check and an anonymous counter; the password and the Apple ID are never sent to it.

Download iVerni only from iverni.me. Approve the sign-in request on your devices only if it appears exactly when you press “Sign in” in the app. When you are done, press “Sign Out of Apple ID” in iVerni — the saved sign-in on the computer is deleted. For complete peace of mind, change your Apple ID password (Settings → your name → Sign-In & Security) and check the device list there: only your own devices should be listed.

The update check at launch, an anonymous restore counter (how many apps came back — as a number, together with the iPhone model, system versions and irreversible fingerprints of the computer and the iPhone), a counter shared by all users of which apps are restored most often (not linked to you or your devices) and, if you bought a licence, the key check. Along with these requests the server sees the IP address they came from. App names, your Apple ID and certainly your password never reach us. The counters and the update check can be switched off in the About window. Details are in the privacy policy.

No jailbreak. Nothing is added to the iPhone — no configuration profiles, no services: apps are installed the regular way, the same one Apple Configurator uses.

Check three things: the cable is in the iPhone itself and not just a charger; the iPhone is unlocked; “Trust This Computer” has been tapped on its screen. If you were never asked to trust it, unplug and plug the cable back in. Restarting the app helps too.

The app was bought under a different account. If the iPhone runs under another Apple ID, the app offers a “Sign in as …” button for it. Otherwise press “Sign Out of Apple ID” and sign in with another account, such as the family one — in families purchases are often spread across accounts.

Apple drops the saved sign-in from time to time, usually after a few weeks. Nothing is wrong: sign in again, verification code and all.

You can fetch one yourself instead of waiting: on the iPhone, Settings → your name → “Sign-In & Security” → “Get Verification Code”; on a Mac, System Settings → your name → “Sign-In & Security”. The code window also has a “Request the code again” button. And check the password: Apple answers a wrong password exactly the same way, by asking for a code, but sends no code. A non-English keyboard layout is the usual culprit — the app warns about it with a red line under the password field.

Usually the app's latest version needs a newer iOS than the iPhone runs. The row will say so. If the wording makes no sense, send us the log from the About window and we will look into it.

An app successfully installed on the iPhone counts as one. A failed attempt does not touch the counter. How many you have left is shown in the About window.

Restores stop being counted. It lasts a year. “Home” covers one computer and up to five iPhones, “Workshop” up to three computers at once and any number of iPhones. Updates released during the year are included.

It depends on how you pay. International card: there is nothing to type in. The app hands Stripe a tag identifying your computer and waits for the payment to clear — usually a few seconds — then the limit lifts on its own. Russian card or SBP: after payment a page shows your key ready to copy, and the key also arrives by email with the receipt. In the app open “About and support”, press “Enter a license key”, paste the key and press “Activate”. Either way keep the email: you will need the key after a reinstall or on another computer, and it is also what you enter if you paid through the link on this site rather than from inside the app.

No. It can be moved twice: enter the same key from your email on the new Mac and the licence moves. Need more than two moves — write to us and we will sort it out by hand.

The app keeps working, but restores start being counted again. Renewing is an ordinary purchase, same as the first one; iPhones can be re-assigned at that point.

Yes, within 14 days, no explanation needed — the six free restores exist precisely so you can test the app before paying. Write to support@iverni.me. Details are in the terms.